ViaVector, located at Stationsplein 26, 6512AB, Nijmegen, is responsible for the processing of personal data as outlined in this privacy statement.
ViaVector respects the privacy of visitors, clients, and partners who are involved in or make use of its services. We only process personal data to the extent necessary for the execution of agreements and the resulting obligations.
ViaVector does not share personal data with third parties, unless required by law or with the individual’s explicit consent. When working with external parties, ViaVector requires them to comply with the same legal standards for data protection.
We ensure proper security of all personal data through suitable organizational measures and modern IT solutions.
Personal Data We Process
ViaVector processes the following personal data either to fulfill an agreement with you or to maintain a customer database:
– First and last name
– Address details
– Phone number
– Email address
– IP address
– Other personal data you actively provide, for example by creating a profile on our website or via written or phone communication
– Data about your click behavior on our website
– Internet browser and device type (to optimize our website)
Special Categories of Personal Data
We do not process any special or sensitive categories of personal data on our website. According to Article 9 of the General Data Protection Regulation (GDPR), special categories include data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data for unique identification, health data, or data concerning a person’s sexual behavior or orientation.
According to Article 4 of the GDPR, health data refers to personal data related to the physical or mental health of a natural person, including information that reveals something about their health status.
Browsing Behavior of Children Under 16
For processing personal data of individuals under 16, we require consent from their parent(s) or legal guardian(s). However, we cannot verify the age of every visitor. ViaVector is not responsible for visits by individuals under the age of 16. We recommend parents be involved in their children’s online activities to prevent data collection without parental consent. If you believe we have collected personal data about a minor without consent, please contact us at support[@]viavector.co, and we will delete the data.
Purposes of Data Processing
ViaVector processes personal data for the following purposes:
– Processing your payment
– Sending our newsletter and/or promotional materials
– Contacting you via phone or email if needed to perform our services
– Informing you about changes to our services or products
– Allowing you to create an account
– Delivering goods and services to you
– Analyzing your behavior on the website to improve it and tailor our offerings
– Tracking your browsing behavior across websites to personalize services
– Complying with legal obligations, such as tax requirements
Automated Decision-Making
ViaVector uses automated processes to optimize service delivery at competitive rates. However, we do not make decisions based solely on automated processing that could have significant consequences for individuals.
How Long We Keep Personal Data
We do not store your personal data longer than necessary for the purposes for which it was collected.
Invoice data is stored for at least seven (7) years to comply with tax regulations.
Sharing Personal Data with Third Parties
We only share personal data with third parties if necessary for contract execution or to meet legal obligations. When third-party processors are involved, we sign data processing agreements to ensure an equal level of security and confidentiality. ViaVector remains responsible for the safety of the shared data.
Legal Rights of Individuals
Under the GDPR, you have the following rights regarding your personal data:
Right of Access
You have the right to access the personal data ViaVector processes about you.
Right to Rectification
If you believe your data is outdated or incorrect, you may request an update.
Right to Erasure
You can ask ViaVector to delete your personal data if there is no longer a valid reason for its retention. We will weigh your interests and respond accordingly.
Right to Object
You may object to further processing of your personal data.
Right to Withdraw Consent
If you previously gave consent for data processing, you can withdraw it at any time. We will then stop further processing.
Right to File a Complaint
If you are not satisfied with how we handle your data, you can file a complaint with ViaVector. If you’re still dissatisfied, you can submit a complaint to the Dutch Data Protection Authority at autoriteitpersoonsgegevens.nl.
Contact Details
ViaVector is the controller for personal data and can be contacted via support[@]viavector.co.
Mailing address:
ViaVector
Stationsplein 26, 6512AB, Nijmegen
For digital communication, we may ask for proof of identity. Please include a copy of your ID, making your photo, MRZ (machine readable zone), passport number, and citizen service number (BSN) unreadable for privacy protection. We will respond as soon as possible, but no later than four weeks.
How We Protect Personal Data
ViaVector takes data security seriously. We implement appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, and unlawful alterations. If you believe your data is not secure or suspect misuse, please contact us at support[@]viavector.co.
Changes to This Privacy Policy
This privacy policy may be updated from time to time, especially in light of changes to laws or regulations. Please check our website regularly for the most current version.
Last updated: June 18, 2025.